Overview
Visiting LadyFortunes.com should be a fun, informative and above all a "fortune"-ate experience!
We never sell, rent or otherwise divulge your personal information or e-mail address.
Our sweet success is in part thanks to our loyal customers and their trust in our products and services.
We offer our customers the most secure shopping experience possible.
Please
read our Privacy Policy carefully and if you have any questions or
comments please feel free to contact our Website Support Team at WebSupport@LadyFortunes.com or by calling 1-866-523-9367.
General Browsing
LadyFortunes.com
gathers navigational information about where visitors go on our web
site and information about the technical efficiencies of our web site
(i.e. time to connect to our web site, time to download pages, etc.).
This information allows us to see which areas of the web site are most
visited and helps us better understand our customers' experiences at
the web site. This helps us improve the quality of your online
experiences by recognizing and delivering more of the preferred
features, areas and services. In the process of gathering navigational
information non-personally identifiable information (for example,
domain type, browser version, service provider and IP address) may be
collected which will provide information regarding a visitor's use of
our web site (such as the time of a visitor's last visit to a page on
our site).
Collection, Use and Disclosure of Personal Information
LadyFortunes.com
collects information from you that you provide to us at this site when
you place an order, create an account, request a catalogue, sign up to
receive e-mail, use order tracking, create an address book or use the
"Contact Us" features. We may in the future collect information from
you for surveys and contests. Categories of personal information that
we may collect about you include your name, address, telephone number,
e-mail address and credit card information. If you purchase a gift,
LadyFortunes.com will collect the name, address, and phone number of
the recipient. We also collect any messages you create (such as gift
cards) using the web site.
The information collected is used
to process orders, to contact you regarding the status and/or delivery
of your orders, to contact a recipient of an order regarding delivery
difficulties, to fulfill requests made by you, and to provide you with
promotional information from Lady Fortunes Inc including news about
Lady Fortunes Inc, special offers, and our products, services and
events. If you send a gift and include a gift message, LadyFortunes.com
may review the message.
If you purchase product or send a
gift, LadyFortunes.com will add your name, mailing address and phone
number and that of your recipient to the Lady Fortunes® Inc catalog
mailing list. Lady Fortunes Inc will send you information at your
mailing address to keep you updated on our products and special offers.
If you no longer want to receive catalogue/promotional materials from
Lady Fortunes Inc at your mailing address or your recipients no longer
wish to receive materials from Lady Fortunes Inc, please call us at
1-866-523-9367. The names and addresses in the catalog mailing list,
sometimes categorized by purchasing information, will also be made
available to other companies for marketing purposes about their
products. If you do not want us to share your name and mailing address
or the name and mailing address of your recipients with these other
companies for marketing purposes, please contact us by calling
1-866-523-9367.
If you purchase product or a gift through
LadyFortunes.com or if you sign up to receive email, we will add your
email address to the LadyFortunes.com email marketing list so that we
may send you exclusive information about our products and special
offers. In addition, LadyFortunes.com uses your email address to
contact you about your order. LadyFortunes.com does not rent or sell
your e-mail address to unaffiliated companies. Third parties who manage
and administer our emails are required to maintain your email address
in confidence. If you want to be removed from our email marketing list,
you can follow the removal instructions located at the bottom of the
next email you receive from LadyFortunes.com. Note that even if you
request to be removed from our e-mail marketing list, you will still
receive e-mail confirmations for any orders placed on this web site.
We
may use third parties to help us provide services to you, such as
fulfilling orders, monitoring site activity, conducting surveys,
processing orders, maintaining our database and administering e-mails,
drawings or contests. If personally identifiable information (i.e.
name, address, e-mail address, telephone number) is provided to any of
these third parties, we will require that such information be
maintained by them in confidence.
You should be aware that we
may disclose specific information about you if necessary to do so by
law or based on our good faith belief that it is necessary to conform
or comply with the law or it is necessary to protect the users of our
web site, the site or the public.
As we continue to develop
our business, we might sell or buy stores, subsidiaries, or business
units. In such transactions, customer information generally is one of
the transferred business assets but remains subject to the promises
made in any preexisting Privacy Policy (unless, of course, the customer
consents otherwise). Also, in the unlikely event that Lady Fortunes® Inc
or substantially all of its assets are acquired, customer information
will of course be one of the transferred assets.
To ensure
compliance with the Children's Online Privacy Protection Act of 1998,
LadyFortunes.com does not knowingly collect or maintain information
provided by children under the age of 13.
Use of Cookies and Other Technologies.
This
web site uses a browser feature known as a cookie, which assigns a
unique identification to your computer. Cookies are typically stored on
your computer's hard drive and are used by us to help track clicks and
pass information as you go through the pages within the web site. We
may also use a cookie and/or a technology known as clear gifs or web
bugs which are typically stored in e-mails to help us confirm your
receipt of, and response to, our e-mails and provide you a more
personalized experience.
We have an outside company to assist
us in better understanding your use of our web site, accomplished
through the use of cookies placed on your hard drive. Data collected
includes or could include search engine referrals, traffic driven by
online promotions, how visitors navigate around our site, the most
popular pages, items placed in shopping carts and which are abandoned,
and purchases were made in the same or multiple sessions. The collected
data is analyzed on an aggregate basis, so it is not associated with
personal information of our visitors. We do not pass personal
information to the outside company through the cookies used for this
tracking and analysis. As a visitor to LadyFortunes.com, you have the
ability to deactivate our analysis of your browsing and purchase
behavior on our site by opting out of tracking cookies.
International Visitors
If
you are visiting our web site from a location outside of the U.S., your
orders placed through LadyFortunes.com will be accepted and fully
processed in and shipped from the U.S. and all information you provide
will be maintained on our web servers and/or internal systems located
with the U.S. and your connection will be through and to servers
located in the U.S.
Linking
For
your convenience, our web site may contain links to other web sites
(for example, FedEx for shipping status). LadyFortunes.com is not
responsible for the privacy practices or the content of such web sites.
Links that appear on LadyFortunes.com should not be deemed in all cases
to imply the LadyFortunes.com endorses or has any affiliation with the
linked web site.
Security
LadyFortunes.com
designed the web site online store to accept orders only from web
browsers that permit communication through Secure Socket Layer (SSL)
technology; for example, 4.0 versions or higher of Netscape Navigator
and versions 4.0 or higher of Internet Explorer. Browsers that do not
meet this requirement will be prevented from navigating the online
store section of the web site.
We do everything we can to protect our customers: we use Verisign® the
leading SSL Certificate authority, and only company that offers the
world's strongest SSL encryption. VeriSign uses Server Gated
Cryptography (SGC) technology — the only way to ensure 128-bit
encryption.
Changes in Policy
Should
there be a material change in the categories of information collected
at the web site or a material change in how we use information
collected at the web site (whether a deletion or addition), for a
thirty (30) day period after the change we will note deletions with a
strike-out and additions in italics type. For this same period, we will
note [Revised] at the end of each revised sentence and update the
effective date at the bottom of the Privacy Policy.
Contact Us
If
you have any questions or comments regarding this Privacy Policy and
this web site, please contact us by using the e-mail links on the
Contact Us page or by postal mail at the following address:
Lady Fortunes Inc.
LadyFortunes.com
21609 Parthenia Street
Canoga Park, CA 91304
USA
This privacy policy effective May 21, 2005.
