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FAQ's • 1. How BIG is your GIANT Fortune Cookie? • 2. How BIG are your Grand Fortune Cookies? • 3. What is the Shelf Life of your Products? • 4. What Messages Do Your “Traditional Size” Fortune Cookies Contain? • 5. Can I Personalize My “Traditional Size” Fortune Cookies? • 6. I Don’t See What I Was Looking For Online-Can You Customize Gifts and Party Favors? • 7. Picture Cookie Questions- • 8. Summer Shipping and Breakage Questions • 9. Where Are Your Products Made & What Makes Them So Unique? • What Is the Best Way To Place An Order? • wholesale info Shipping • DELIVERY DATE SERVICE • WHERE DO YOU SHIP? • PACKAGE DELIVERY • WHEN WILL MY ORDER SHIP? • SHIPPING RATES Order Status • Has my order shipped? • How do I change quantities or cancel an item in my order? • How do I track my order? • My order never arrived. • An item is missing from my shipment. My Account • How do I create an account? • How do I edit my account information? • Privacy Policy • I forgot my password. • How do I return my product? • I received the wrong product. • When will my order ship? Refunds and Returns • I Recieved The Wrong Order. What Do I Do? • My Gift Arrived Damaged! What Do I Do?

Lady Fortunes® Frequent Cookie Buyer Program™ • What Is The Frequent Cookie Buyer Program? • How Do I Join The Frequent Cookie Buyers' Program? Pricing and Billing • Do I have to pay sales tax? • I have a question on my charges. • What are my payment choices? • I need a copy of my receipt/invoice. • What is the return policy? • When will my credit appear on my account? • When will my credit card be charged? • My product is missing parts. Buyer's Guide • COOKIE CARD STYLES • MONOGRAM TYPESTYLES CHART • RIBBON CHART • SATIN BOWS CHART • SPRINKLES CHART • WILL YOU BE MY...? DRESSES AND DOTS • How do I buy/redeem a gift certificate? • How do I find my product? • How do I navigate the site? • How do I use a coupon? Additional Information • FDA COMPLIANCE STATEMENT • INGREDIENTS AND NUTRITIONAL DATA • JOIN LADY FORTUNES® ASI® DISTRIBUTOR PROGRAM TODAY! • WE'RE A PROUD MEMBER OF THE ADVERTISING SPECIALTY INSTITUTE. CLICK HERE TO JOIN OUR ASI PROGRAM! • WE'RE A PROUD MEMBER OF THE NATIONAL ASSOCIATION FOR THE SPECIALTY FOOD TRADE. • How do I contact you? Lady Fortunes Press • IN THE NEWS... • Lady Fortunes® Press